Greet all visitors; assist them directly or announce their arrival to staff or residents. Ensure that all clients sign in and out as required. Route mail and deliveries as required. Handle or assist in crisis intervention. Follow assigned procedures in emergency situations. Conduct rounds at residence as assigned. To learn more about VOA Greater New York, copy and paste t

Greet all visitors; assist them directly or announce their arrival to staff or residents. Assist with intake process. Ensure lodging sheets are signed daily. Ensure SORTS is updated daily in an accurate manner. Ensure all clients sign in and out daily as required. Route mail and deliveries as required. Handle or assist in crisis intervention. Follow assigned procedures in

Oversee client participation in daily program activities, monitor observance of client's rights and client adherence to program rules and routines. Escort clients to appointments, manage bed assignments, collect census data, distribute linens and supplies, manage access booth and update log book. Accept new clients in electronic records database. Provide optimal customer

Plan, coordinate, publicize, implement, and facilitate support groups, recreational activities, special events and holiday programs. Update and post printed materials and encourage client participation. Assist in the development and implementation of new programs aimed at enhancing clients motivation through socialization and the development of leisure time skills. Coordi

Manage a caseload. Complete psychosocial for all families in shelter. Develop individualized service plan to focus on recovery and wellness. Complete Assessment Summary and make determination on type of intervention needed for each family. Maintain service documentation to include client progress notes, observations and interactions about clients and incident reporting wh

Assist with the implementation of scheduled recreational activities and motivate client participation in the recreation program. Monitor the recreational activities to ensure compliance with established regulations. Present appropriate role model for client behavior and comply with relevant policies and procedures of Volunteers of America. De escalate conflicts among the

Manage day to day program services office functions (HR related items such timesheets for payroll, assist with gathering new hire documentation, order and process invoices for office supplies, vendors related follow ups and internal department related follow ups as required) Track, maintain and submit Tier II CAREs billing to the Business Office monthly (including occupan

Directs all front desk staff activities to ensure adherence to policy and procedures. Ensure proper documentation of front desk activities. Provide emergency assistance to residents as needed and supervise incident management system. Monitor building safety. Conduct rounds at residence as assigned Perform other related duties as requested. Employees receive an exceptional

Directs all front desk staff activities to ensure adherence to policy and procedures. Ensure proper documentation of front desk activities. Provide emergency assistance to residents as needed and supervise incident management system. Monitor building safety. Conduct rounds at residence as assigned. Perform other related duties as requested. Employees receive an exceptiona

Directs all front desk staff activities to ensure adherence to policy and procedures. Ensure proper documentation of front desk activities. Provide emergency assistance to residents as needed and supervise incident management system. Monitor building safety. Conduct rounds at residence as assigned Perform other related duties as requested. Employees receive an exceptional

Prepare standard journal entries for daily business transactions and month end closing; Adhere to the monthly general ledger close calendar to allow for appropriate review by the Business Manager. Prepare monthly, quarterly and yearly financial reporting and analysis and ad hoc reports. Analyze and reconcile various general ledger and sub ledger transactions and account b

Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs. Develop with the client a mutually agreed upon individual service plan reflecting assessment findings goals. Update the plan with the client as required. Meet regularly with the client to assist him/her in obtaining needed ser

Develop and market program services and assist with writing RFPs. Manage program services for quality and consistency. Manage program personnel. Manage fiscal operations i.e., overtime expenses. Manage program facilities. Manage community and governmental relations. Perform other related tasks as assigned. Employees receive an exceptional benefits package including Medica

Manage program personnel in case management and support areas. Establish and maintain program delivery models. Develop and maintain linkages with other service agencies, generic community resources, and state/city liaisons. Ensure that regulations and quality assurance indicators are achieved. Maintain client records in a professional and confidential manner. Participate

Contributing to the development, implementation, monitoring, and updating of the individualized rehabilitation plan. Performing therapeutic rehabilitative skill development. Offering services appropriate to meet the service recipient needs. Performing crisis intervention. Coordinating and managing services. Provide supportive counseling services to service recipient. Comm